Privacy policy
At OM Gems, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, we may collect the following information:
Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via third-party providers)
Device Information
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IP address
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Browser type
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Time zone
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Cookies and browsing behavior
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you regarding your purchase
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Provide customer support
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Improve our website and user experience
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Prevent fraud and ensure security
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Send promotional emails (only if you opt-in)
3. Sharing Your Information
We do not sell your personal information.
We may share your data with trusted third parties only when necessary, including:
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Payment gateways (for secure transactions)
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Shipping and logistics partners
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Marketing and analytics tools
These partners are required to keep your information secure.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience.
Cookies help us:
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Understand user behavior
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Improve website performance
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Provide personalized content
You can choose to disable cookies through your browser settings.
5. Data Security
We take reasonable steps to protect your personal information using secure systems and encryption technologies. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request correction or deletion
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Opt out of marketing communications
To exercise these rights, please contact us.
7. Data Retention
We retain your information only as long as necessary to fulfill orders and comply with legal obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 support@omgemsus.com